1 Chapter Managers and Management Copyright 2013 Pearson

























- Slides: 25
1 Chapter Managers and Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -1
Learning Outcomes Tell who managers are and where they work. Define management. Describe what managers do. Explain why it’s important to study management. • Describe the factors that are reshaping and redefining management. • • Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -2
Managers & Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -3
Levels of Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -4
Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -5
Efficiency and Effectiveness Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -6
What Managers Do Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -7
Management Functions Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -8
Mintzberg’s Managerial Roles Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -9
Managers Influence Action Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -10
Skills Managers Need Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -11
Managers’ Jobs Differ Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -12
Organization Size and Location Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -13
Management Study Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -14
Redefining Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -15
Customer Service is Key Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -16
Innovation Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -17
History of Management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -18
Classical Approaches Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -19
General Administrative Theory Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -20
Behavioral Approaches Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -21
The Hawthorne Studies Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -22
Quantitative Approaches Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -23
Contemporary Approaches Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -24
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1 -25