1 2 C H Robinson Is Recognized For
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2 C. H. Robinson Is Recognized For Excellence 2003 Great Places to Work in Minnesota AMERICA’S BEST 200 SMALL COMPANIES 2004
3 Who is C. H. Robinson? 4 A leading worldwide third-party provider of transportation, distributio and other logistics services 4 One of the largest non-asset-based transportation companies based in North America – 2004 gross revenues $4. 3 billion 4 Solid financial platform: We have no debt, strong free cash flow, and have increased net revenues at a compound annual growth rate of approximately 15% for the past twenty-five years.
4 Who is C. H. Robinson? 4 4 4 4 Fortune 500 company In business for 100 years (founded in 1905) Over 170 offices and approximately 4, 800 employees worldwide Contracts with over 35, 000 transportation companies Over 18, 000 customers 3. 8 million shipments in 2004 Traded on NASDAQ: CHRW
5 C. H. Robinson North American Network
6 C. H. Robinson’s Solutions-Based Strategy 4 Our focus is on finding the optimal transportation logistics solution for each customer 4 We don’t own transportation assets, because we don’t want them to get in the way of our decision making 4 Superior customer service and carrier support ensures success with every move
7 Major Customers: Industries Served in 2004 19% 10% 39% 14% 18% Top 100 Customers Represent 37% of Total Gross Profit
8 SUPPLY and DEMAND-January 2005
9 Supply and Demand-September 2005
10 Culture 4 Driven by the People – Employee Ownership, Everyone Has a Vested Interest In the Company 4 Promote an Atmosphere Rich in Entrepreneurial Spirit – Lets People Try Things, a Chance to Prove Themselves – Given Autonomy and Ability to Make Decisions – Corporate Philosophy: Put More Decision Making in the Hands of a 25 year old!!
11 …Culture 4 Flat Organization – Allows Action and Flexibility 4 Minimized Processes – ex. Few rules…Don’t Let Processes Get in the Way of Good People 4 Casual, Relaxed Work Environment – but…with A lot of Energy and Activity n Organized Chaos! 4 Team Concept: Many People, One Purpose
12 Hiring 4 We Hire Entry Level - We Assume a Person Knows Nothing About Our Business and Many Have No Sales Experience 4 Our Sales Positions: Transportation & Logistics – Established Accounts & New Account Development – Business-to-Business – Three Dimensional, we buy, sell and problem solve 4 Training Loosely Structured, Allowing Creativity to Flourish – On the Job – Mentor – New Employee Sales Training at Corporate Office 4 Promote From Within Based On Performance
13 Career Path - Every Day Is A New Day 4 We Challenge Our People To Take On New Responsibilities Every Single Day. . . – Account Management – Sales – Expanding Modes of Transportation Services Within Current Mix n Intermodal n International (import/export) – National Account Manager – On-Site Assignments – Branch Manager 4 We Promote From Within - 100%
14 The C. H. Robinson Hallmark: Service-oriented people and culture 4 Our employees are profiled for service success – Service-oriented 80% OF OUR EMPLOYEES ARE – Entrepreneurial and aggressive IN DIRECT, DAILY – Intelligent CONTACT WITH CUSTOMERS – Creative and flexible 4 Every branch office is a separate profit center – Gives customers local attention with global resources 4 Average tenure of managers is 11 years with our company
15 On Campus Visits at Indiana University 4 Marketing Career Fair-Friday, September 23 rd 4 Business Career Fair-Wednesday, September 28 th 4 Interviews-Thursday, October 27 th 4 Please visit us at www. chrwjobs. comand www. chrobinson. com.
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