1 1 Human Relation skills Goals Explain why

1. 1 Human Relation skills

Goals Explain why human relations skills are important Discuss the goal of human relations

Case Study 1. What would you do to ensure success if you were Olin? 2. What you do to ensure success if you were Nancy? Meeting employees’ needs while achieving the organization’s objectives is the goal of positive human relations in any organization.

Why human relations skills are important What is in it for me? The better you can work with people the more successful you will be I your personal and professional life! Life is about relationships! This is one course where you can apply what you learn NOW!

Connect or die https: //www. youtube. com/watch? v=z-Wws. ALh. H 04 Thoughts on the video? Do you think connections are this important? Are work connections as important as personal relationships?

Human Relations (HR) Human relations means interaction with people. Goal of Human Relations: To create a win-win situation by satisfying employee needs while achieving organizational objectives.

Total Person Approach realizes that on organization employs the whole person, not just his or her job skills. https: //www. youtube. com/watch? v=I_b. Qtf. Wdw. JM

Who are you as a total person?

Behavior is what people do and say. Human relations fuel behavior! Three levels of behavior: 1. Individual – acts done on your own 2. Group – Consists of the things that two or more people do and say as they interact. 3. Individual behavior influences group behavior As individuals and groups interact, their collective behavior creates the organizational behavior. Organization – Group of people working to achieve one or more objectives.

Behavior = Performance Human relations affects individual and group behavior, and the resulting effects on organizational performance. Performance is the extent to which expectations or objectives have been met.

System Effect A SYSTEM is a set of two or more interactive elements. Under the SYSTEM EFFECT all people in the organization are affected by at least one other person, and each person affects the whole group or organization. The challenge of management is to development high performing individuals and groups!

Check Your Understanding 1. C 2. E 3. A 4. D 5. B