1 02 Factors that affect communication Factors that

1. 02 Factors that affect communication

Factors that affect communication Influences 1. 02 Understand effective communication 2

Factors that affect communication Influences Prejudices Feelings Discuss how feelings influence communication 3 1. 02 Understand effective communication

Factors that affect communication Influences Prejudices Feelings influence communication Frustrations Emotions Discuss how emotions influence communication 4 1. 02 Understand effective communication

Factors that affect communication Influences Prejudices Frustrations Feelings influence communication Emotions influence communication Life Experiences Discuss how life experiences influence communication Common Interests 5 1. 02 Understand effective communication

Barriers to Communication Sender Barriers Message Barriers Receiver Feedback Absent or Distorted Barriers make it difficult to: • send a clear message • understand message being sent • provide appropriate feedback 1. 02 Understand effective communication 6

Barriers to Communication 7 1. 02 Understand effective communication

Factors that Effect Communication: Barriers to Communication Personal Attitudes Emotions Labeling Preconceptions Prejudices Resistance to change 8 1. 02 Understand effective communication

Factors that Effect Communication: Barriers to Communication Personal Attitudes Emotions Labeling Preconceptions Prejudices Resistance to change Physical Cognitive impairment Physical challenges Sensory impairment Speech impairment 9 1. 02 Understand effective communication

Factors that Effect Communication: Barriers to Communication Personal Attitudes Emotions Labeling Preconceptions Prejudices Resistance to change Physical Cognitive impairment Physical challenges Sensory impairment Speech impairment Cultural Language differences Health practices and beliefs Religions 10 1. 02 Understand effective communication

Factors that Effect Communication: Barriers to Communication Personal Attitudes Emotions Labeling Preconceptions Prejudices Resistance to change Physical Cognitive impairment Cultural Language differences Physical challenges Sensory Impairment Speech impairment Health practices and beliefs Religions Environmental Activity level Comfort level Noise Physical arrangement Time 11 1. 02 Understand effective communication